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Dear Customers – PHP transfer for Philippines

Be advised that our PHP clearing bank, Philippines National Bank, is currently doing a system upgrade which has caused delays with PHP payments since 14 August.

We anticipate that this will be resolved shortly.

You may consider remitting funds in US dollars in the interim.

Please contact our International Payments team for guidance on telephone +675 305 7997 or 305 7733

FX Transaction Threshold and Daily Outward FX Remittance Limit

This is to advise that BSP has reduced:

  • The threshold on Branch and Internet Banking Foreign Exchange Transactions without referral to Treasury to PGK 25,000
  • The maximum daily limit for outbound remittances to PGK 25,000 per individual

The changes came into effect on 18th January 2016

All Foreign Exchange transactions above PGK 25,000 will now be referred to our Treasury Dealing team on 305 6517, 305 6516, 305 6510, 305 6519

Security Alert - Beware of hoax emails and scams

Bank South Pacific advises that hoax emails are in circulation. Although they may appear genuine, they are fraudulent and have not been sent by BSP. Do not click on, or follow any links contained in these emails.

BSP does not send emails informing you that your account will have limited access nor does it send emails requesting you to disclose confidential banking information. Should you receive an email you believe to be a hoax, please email it to BSP at hoax@bsp.com.pg. If possible, avoid using the "forward" feature in your email program. Rather, send the hoax email as an attachment. You will receive a response from us confirming receipt of your email.

If you suspect you have received a hoax email:

  • Do not click on, follow any links or provide any information requested
  • Send the suspected hoax email as an attachment to hoax@bsp.com.pg
  • Ensure that your Virus and Spyware software is up to date
  • Delete the email immediately from your Inbox and Deleted Items folder
  • If you clicked on a link in the email, perform a full security scan of your computer (i.e. viruses, spyware and trojans)

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Need Help?

  • Call BSP Customer Service Centre immediately for assistance or if you have any questions on 3201212 / 70301212 / +675 3057842 for overseas callers or email servicebsp@bsp.com.pg
By logging in to BSP Online Personal Internet Banking you agree to the Electronic Banking Terms and Conditions and also the Personal Internet Banking Terms and Conditions set out by Bank of South Pacific Limited.

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